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Michael B

Multifaceted Manager / Sales / Estimator - 10+ Years of Experience

Occupation:

Operations Manager

Location:

Quakertown, PA

Education Level:

High School/GED

Will Relocate:

YES

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QUALIFICATIONS PROFILE * Self-motivated and results-driven management professional with more than 22 years providing high-sales and marketing, HR administration, customer service, project management, and operations support in the staffing and architectural/construction support industries. - Strong dedication to process efficiencies, taking ownership in project management, field operations, and client presentations, and using appropriate automated tools in designing and constructing commercial and residential structures based on non-technical and technical client specifications. - Detail-oriented, analytical and methodical with critical thinking to strategies solutions in addressing client concerns, customer service, and project management issues even under stress. * Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results. * Strong people management and interpersonal communication skills that inspire customer confidence while forging teamwork synergies with colleagues across diverse ethnicities. KEY EXPERTISE Sales Management * Concurrent Project Management * Manpower Sourcing/Recruitment * Marketing & Sales (Trad. & Online) * Supply Chain Management * Staff Supervision & Training * B2B/B2C Sales Management * Vendor/Contract Management Technical * Customer Service Management * Relationship Management (Clients, * Productivity Tools: MS Office Operations Management Stakeholders, Public, & Suppliers) (Word, Excel, PowerPoint & * Manufacturing Operations * Policies & Regulatory Compliance Outlook) * Business Analysis &Trend (i.e. OSHA, etc.) * Design Tools: AutoCAD, Pool Forecasting Administration Studio 3D, & VizTerra 3D software * Total Quality Management * Personnel Administration

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