SUMMARY An innovative and resourceful technical support engineer with broad experience globally in product knowledge, sales, marketing, account management, client/vendor relations, end-user support, training and mentoring, troubleshooting, implementations, and configurations. Demonstrated abilities include product development, telecommunications systems management, project management, and installations. Displays exceptional problem-solving and organizational skills to increase profitability, provide outstanding customer service, and ensure seamless operations. A highly motivated, personable, and dynamic leader who enables a company to generate team-oriented and competitive environments and meet and exceed goals.

Highlights:

• Infrastructure
• Integrate
• Integration Testing
• Services
• Support
• System Integration
• Technical Support
• Test
• Communications
• Consulting