Description
SUMMARY Self-directed technical support specialist with 10 years extensive experience in the technology field. In-depth knowledge of Software Hardware networking and strong knowledge of troubleshooting techniques on technical equipment. Three plus years experience of PC/LAN analyst Five + years experience in Remedy Pac 2000 Three + years experience in computer imaging and Three plus years experience in encryption technologies.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Support Analyst | 3/2016 - Present |
| Bank Of America | Desktop Support Analyst Lead Account Manager | 8/2011 - 7/2015 |
| Sprint | Technical Support | 1/2005 - 7/2009 |
Accomplishments
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