Successfully completed Management training program. Manage daily operations Supervise employee scheduling, customer service, payroll, inventory management, facilities maintenance, Customer satisfaction, Product Service Quality, safety and sanitation. Accounts for standard operations, policy enforcement, attain controllable profit and P&L reconciliation. * Achieved Leadership Awards (Quarters 1 & 4). Achieved Commitment to Service Award. Created six month troubleshooting plan for this Opportunity Restaurant''. Increased sales growth. * Improved and maintained Health Code Inspections above 90%. Utilize ability to improve/maintain inventory and quality control levels. * Instrumental in improving and maintaining staff efficiency morale and customer service levels resulting in greater productivity and overall customer satisfaction. Responsible for helping to manage the daily operations in Food preparation & Guest relations. Supervise kitchen and dining room staff in this full service Italian cuisine restaurant. Coordinate all table side service and outgoing deliveries to exceed customer's expectations.

Highlights:

• Inventory
• Payroll
• Inventory management
• Management
• Quality
• Scheduling
• P&L
• Complaints
• Corrective Actions
• Leadership