COVER LETTER: To Whom It May Concern: I look forward to meeting with you personally to discuss my diverse combination of computer technology, customer service skills, and how I may be of assistance to you and your company. Having thirteen years of practical IT experience and six years of customer service experience in various work related situations gives me the ability to solve hardware and software issues, as well as the ability to listen to and understand the needs of others. My social and technical skills would be a great asset to you. I've had the unique opportunity to learn from a network of highly skilled and well trained military technicians. This training has given me fast and efficient research abilities and trouble shooting skills. My brief experience in working in the restaurant industry helped me develop my skills as a team player and yet to be self-reliant at the same time. My volunteer experience has taught me to be proactive and attentive to others. Working with International Bible Studies (IBS) has taught me how to effectively approach the international community in various environments. My skills in languages include work related Spanish and some Korean. I am very excited about the possibility of working with your company and I'm looking forward to speaking with you in person at your earliest opportunity. Thank you very much for your consideration. Sincerely, Mark Anderson

Highlights:

Companies I like:

Amazon

• Microsoft Windows 7
• Windows 7
• Laptop Computer
• Microsoft Windows
• Desktop Computer
• Active Directory
• Data Migration
• HP
• Management
• Microsoft Active Directory