Summary I have been involved in the automobile repair industry as both a collision center manager, as well as a company and independent adjuster on the insurance side for 20+ years. My skills include property and casualty, automobile, heavy equipment, boats, commercial, and farm owners, as well as liability investigations. Objectives I strive to join a team where technical expertise is valued, as well as excellent customer service skills. An organization that values loyalty, and acknowledges hard work. today's' customer base often presents challenges to deliver on the service promises made within the confines of the industry as it exists today. We no longer live in a 9 to 5 world, and I understand the importance of this realization. With the Internet providing information on a larger scale daily, customers are becoming more informed and empowered. It is incumbent on members of this industry to keep up with the flow of that information, and to answer, as well as to anticipate, the questions we receive.

Highlights:

• Services
• Insurance
• Customer Service
• Payroll
• Scheduling
• Associate in Claims
• Claims Adjuster
• customer service skills
• Firepond Answer
• Information Technology