Summary Accomplished Telecommunications Professional practiced in all aspects of installation and support of voice and data transmission and PBX switching technologies. Expert in collaborating with customer business leaders to identify requirements, designing and presenting solutions with a compelling ROI. Practiced in troubleshooting, maintenance and support management. Strong project management skills and training abilities ensuring the delivery of quality results on time. A self-starter, able to work independently or as a valued team member. Areas of Expertise * Leadership/Management * Oral/Written Communications * Time/Priority Management * Organization Skills Detail Oriented * Value Added Solutions * Product Design Support * Project Management Product Development * Quality Assurance * Strategic Planning * Troubleshooting

Highlights:

• Support
• Technical Support
• Sales
• Sales Calls
• Siemens
• Telecommunications
• Telecommunications Systems
• Triage
• Customer Accounts
• Management