SUMMARY OF QUALIFICATIONS: Approximately twelve years management/team lead experience. Scrum Master who can deliver high-quality software, within evolving scope, requirements, and budget. Experience in Agile/scrum principles and methodology. Experience in Waterfall Methodology. Experience with Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), Defect Management Life Cycle, System Integration, User Acceptance Testing (UAT), Functional, GUI, Confirmation, Quality Assurance and Regression Testing. Moderate command of relational database testing using SQL Queries. Strong Administrative, Analytical and Problem Solving Skills, Proficient in all Microsoft Office applications. Strong organizational skills and conflict resolution, efficient at multi-tasking, creative, analytical, proactive thinker and a team player.

Highlights:

• Management
• Process Improvements
• Assessments
• Call Center
• Information Technology
• Billing
• Sales
• Wireless
• Acceptance Testing
• Agile