Description
Summary of Qualifications - * Fifteen plus years experience in the IT financial industry managing large technical teams globally and complex concurrent projects across multiple offshore locations, with a broad understanding of both mainframe and distributed systems * Experienced in Business Analysis through supporting multiple corporate lines of business, understanding objective and requirements as well as minimizing impact to business caused through change * A dedicated, self-directed manager with the ability to influence, motivate and coach team members to excel in their field and careers encourage team collaboration and openness to individuals ideas * Experience in managing Change/Deployment tools, processes and infrastructure * Experience in managing Problem/Incident and Event impacting tools and infrastructure * Experienced in building relationships spanning multiple technical, business, internal/external teams, focused on evaluating and implementing best strategic solutions achieving business and departmental requirements * Experienced in Software Development Lifecycle (SDLC) best practices and methodologies and the implementation of efficiencies to achieve continuous process improvement and cost reductions * Outstanding ability in maintaining flexibility and balancing resources needed to manage numerous high profile projects that engage multiple teams simultaneously * Outstanding knowledge in IT Audit, Compliance and Regulatory Controls and the management of meeting requirements to adhere to controls, represented department as SME for all internal and external audits * Experienced in 3rd party IT Service Delivery with ownership and oversight managing SLA/SLO and services as defined in the SOW * Experienced in Contract Management defining contents of SOW for 3rd party vendors and services contracts of 5 year, 14 million dollars * Experienced in maintaining budgets and driving cost reductions of 12 - 15% * Outstanding ability to invoke cooperation across multiple teams, drive collaboration and implement solutions fit for purpose and use
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Citibank New Jersey | +It Service Delivery Manager | 6/2014 - 12/2016 |
| Infrastructure Group | Manager Infrastructure Senior Manager+ Team Manager Software Design Manager | 10/2011 - 6/2014 |
Accomplishments
Highlights:
Keywords
