PROFESSIONAL SUMMARY * Dedicated career in the financial services industry as Sr. Quality Assurance Analyst and Financial Services Officer/Trust Operations Manager. Strong background in testing with a reputation of being able to root out even the most elusive application defects. Known for a pleasant demeanor with a friendly and engaging personality and a goal oriented-timeline driven approach to delivering properly tested and documented software. Strong hands-on background in developing and executing test scripts and recording results in HP ALM and Quality Center. TECHNICAL SKILLS/TOOLS * HP ALM and Quality Center, Microsoft Visual Studio, Team Foundation Server (TFS), Microsoft Test Manager (MTM) Microsoft Office Suite, TSYS, In house variable/fixed Administrative system, Document Management System, Client-Server, Mainframe, UNIX, SQL, SAS BOSS, XPTR, HP Exstream, XNET, Dartnet, SharePoint, MS Communicator, POE (Product Offering Engine), SSH Tectia, TestNet, GenImage and Nexus Document Management, System Development Life Cycle (SDLC), Agile, Waterfall, UAT, Functional, and Regression testing, Development of Functional Specification Document, Test Strategy Preparation, Creation of Test Scripts, Test Cases and Use Cases, Verification and Validation, Defect Management