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KIMBERLY R

Claims Adjuster - 18 Years of Experience - Near 76132

Occupation:

Claims Adjuster

Education Level:

High School/GED

Will Relocate:

YES

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AREAS OF EXPERTISE Estimating/Bidding Claim Resolution Investigative Techniques Commercial Roofing Negotiation Analytical Skills Residential Roofing Mediation Research Construction Methods Documentation Interpersonal Communication SUMMARY OF QUALIFICATIONS * Claims resolution: Investigate claims, assign adjusters, request police reports, record statements, requisition payments. * Interpret coverage, investigate, analyze, evaluate, and negotiate moderate to complex first party losses. * Demonstrated ability to work closely with all Property Managers, Directors, Support Staff, and Analysts. * Adept at written and verbal facts, strategies, and evaluations - including legal issues/litigation pertaining to claims. * Ability to handle multiple lines of business simultaneously. * Respond to customer complaints and monitor loss cost objectives. Analyze estimates for appropriate value of repair. * Identify and resolve ethical dilemmas. Familiarity with various levels of commercial and residential developments. * Provide experience and knowledge related to commercial roofing. * Determine appropriate coverage and apply to physical damage, liability, commercial and personal property, bodily injury, and medical pay. * Technical proficiencies: AS 400, Word, Excel, Imageright, Inform, Glovia, and various in - house systems. DRAFT

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