Description
SUMMARY Network Operations Engineer/ Security Supervisor, Performance and Quality Control Specialist with over 16 years of experience with various networking, computer information systems, and Helpdesk and customer services support functions. Perform network engineering planning assignments related to implementation to operation of new or existing network hardware or software products and systems. Design and test features for network compatibility. Integrate need assessments, estimate cost, plan projects, plan and test implementation, operation, and maintenance of product deployment for upgrade of networks. RESPONSIBILITIES Manage overall network performance, reliability, risk and quality to support the company as an industry leader in performance and to protect the company brand. Review and use the network performance and maintenance data collected from various sources to assign and or conduct root cause analysis, investigate potential service impacts, refer and escalate problems and log trending data.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Corporate Security Officer, Supervisor | 1/2015 - Present |
| T.S.T Enterprises Inc. | Security Agent, Conduct Security Patrols | 1/2013 - 1/2017 |
| Mid Hudson Protective Services Llc | Security Officer, Private Investigator | 1/2011 - 1/2013 |
| Nys Bridge Authority | Toll Collector And Backup | 1/2009 - 1/2015 |
| At&T And Ibm Corp. | Network Engineer, Network Management Supervisor | 1/1999 - 1/2005 |
| Advantis Corp. | Network Analyst And Service Support | 1/1996 - 1/1999 |
| Oao Corporation | Network Management Services Helpdesk | 1/1994 - 1/1996 |
| Ibm Corp. | Senior Operations And Network Support Analyst | 1/1986 - 1/1994 |
Accomplishments
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