Description
Award winning individual with excellent customer service and leadership skills. Experience with assessing selecting training and developing new associates. * Adapt at maintaining communication with direct repair facilities (manager and owners) explaining estimating systems technology staffing planning and all repair aspects. * Directly supervise office dispatcher and eleven auto damage adjusters. * Excel providing clear information prompt responses and accurately managing claims process. Accomplishments Gold Tier Chairman (highest honor awarded by GEICO) Director Award for Outstanding Customer Service Internal Service Award Supervisor of the Year Adjuster of the Year Intern of the Year