Summary of Qualifications: * Motivated by the desire to make a difference in the business, to work with a highly talented set of peers, and promote client success/customer service * A high sense of responsibility to customers, business partners, colleagues to "do what it takes" to support client/company systems - sometimes during non-standard work hours * Outstanding work ethic high sense of urgency to resolve issues quickly and efficiently * Able to articulate issues, build consensus around recommendations, and define next steps * Outstanding verbal and written communication skills. Communicate technical dialog in a manner management and customer can understand. Successfully interpret internal and external customer requirements * Able to multi-task on several projects & work in a fast-paced team environment * Improved the reliability, availability & performance of the global enterprise services using best practices * Experience managing 3rd party vendors, in-house, vendors and outsourced services * Motivates, persuades rather than pushes when influencing colleagues * Strong team leadership, mentoring skills, ability to manage staff remotely, across multiple time zones leading cross functional implementation planning Notable Project Management Experiences: Kovarus -June 2014 - Dec 2017 Value added reseller and provides professional services for hardware and IT solutions. * Manage day-to-day aspects of projects by creating, communicating and executing project plans, while meeting changing requirements and fast track deadlines for customers, direct customer relationships * Identify resources requirements and assign individual deliverables * Communicate critical information and status updates to stakeholders * Identify, manage, remediate issues and risks * Manage and maintain all documentation for issues, contracts and reports * Validate and manage project financials ensuring billing is accurate, vendors paid and project remains on or under budget * Mentor junior level Project Managers and 3rd party resources * Proactively work with customers and third party vendors to ensure project delivery is seamless to customers, promote customer success * Ensure customer satisfaction as evidenced by Walker Surveys and additional CSAT formats * Successfully managed a project workload of up to 30 projects at any given time depending on size Summary of some of the projects * New, upgrades DELL/EMC Isilon, Unity, VNX Gen 1, Gen 2, Data Domain, Avamar, xTREME I/O * Storage migrations projects * Various infrastructure projects, net new, upgrades, network, site/campus wireless, ISP, FWs, Switches/routers, compute, storage, cable management * Rack on Demand, 42, 45RU rack integration, large scale and logistics (Uber & Other clients) * Monitoring Tools analysis, requirements, day to day support as per SOW requirements and plan development (Global company) * DevOps, Hardware and SW implementation, network, internet, complex development servers and operational day to day support * Puppet Development and Implementation (various clients) * OpenStack Development and Implementation (CISCO) * VMWare, Automation, Virtualization Architecture Design, VoPs, NSX projects (various clients)

Highlights:

• Infrastructure
• HP
• Microsoft SMS
• Networking
• Servers
• Sms
• ADM
• Connectivity
• DHCP (Dynamic Host Configuration Protocol)
• EDI