QUALIFICATIONS PROFILE Success-driven and performance-focused professional, offering well-rounded experience in property management complemented with proven adeptness in regulatory and standard compliance, marketing operations, and customer service. Expert at overseeing operational strategies leading corporate-wide marketing plans and generating revenue and cost savings toward company growth. Equipped with well-defined critical thinking, organizational, problem-solving, and leadership aptitudes, along with excellent communication and interpersonal skills to establish relationships and work with individuals of multicultural backgrounds. Core competencies include: Public Relations Property Management Resident Retention Purchasing and Procurement Operations Staff Training and Supervision Strategic Planning Process Improvement Career Highlights: * Served as the driving force behind the increase on overall portfolio occupancy from 80% to an average of 95%, while exceeding expectations and goals * Successfully improved rental income, collection of fees, and other miscellaneous income at all properties * Received approval from board of directors and implemented annual budgets for assigned properties with recommendations for rent rate adjustments EARLIER POSITIONS HELD: On-Site Manager Sep 2005 - Jan 2010 Marcrum Management Company, San Antonio, TX, USA On-Site Manager May 2003 - Aug 2005 Thompson and Thompson LLC, San Antonio, TX, USA On-Site Manager Sep 2002 - May 2003 Sun Ridge Management, San Antonio, TX, USA On-Site / Training Manager Sep 1995 - Sep 2002 Pringle Management, Odessa, TX, USA

Highlights:

• Training
• Management
• Procurement
• SAN (Storage Area Network)
• Collection
• Compliance
• Microsoft Word
• Planning
• Process Improvement
• Property Management