SUMMARY OF QUALIFICATIONS: Certified Application Trainer - National Traffic Safety Institute and Smith System Advocate of the SAFER Driver Challenge Program with emphasis on distractive driving Strong Transportation Operations Management experience Implementation and maintenance of Driver Safety and Compliance program Management of personnel in the transportation industry Excellent customer service and communication skills Proficient in the use of Microsoft Office ESTENSON LOGISTICS - 560 W BROWN ST MESA, AZ 85201 - APRIL 2015 - PRESENT Fleet Manager: Responsible in developing, implementing and monitoring safety and compliance objectives. Manage all employees, equipment and customers within the assigned area and for enforcing company policies including state, federal laws and regulations. Daily operations and responsibilities included, but not limited to * Responsible for managing and dispatching Class A Drivers * Ensure that all loads are delivered on time. * Investigate and resolve all complaints, questions and problems * Enforce rules and apply policies fairly and consistently * Inform employees of departmental and company-wide changes and goals * Responsible for freight bill creation and administration system input * Maintain safety training through safety bulletins and monthly tailgate meeting ARIZONA SHUTTLE - 740 N. MONTEZUMA PRESCOTT, AZ 86301 - SEPTEMBER 2004 TO JANUARY 2015 Operations Manager: Oversee day to day operations for the Prescott office including, but not limited to * Maintaining 24 vehicles using Truck Tracker, * Management of 200 + employees and the administration of all the sales and marketing. * Investigated and took action on customer complaints, accidents and driver concerns for successful resolution. * Enforced Company Policies, Safety Standards and Standard Operating Procedures for the Arizona Regional Divisions. ARIZONA SHUTTLE - 740 N. MONTEZUMA PRESCOTT, AZ 86301 - SEPTEMBER 2004 TO JANUARY 2015 Safety & Compliance Training Officer: * Provided Classroom and Field training in accordance with Company and National Standards * Administer tests to evaluate student knowledge and maintained a Training Record System in compliance with state, local and company regulations * Successfully customized the delivery of training material based on the diversity of students * Authored and distributed innovative safety guidelines, bulletins, and presentations to evade times of complacency * Educate Operations Mangers on techniques of Closed Loop Root Cause and Corrective Action to provide systemic Preventive Measures for Defensive Driving skills * Coordinated and host Safety Stand down seminars across divisions * Complied, analyzed, and interpreted accident statistical data and took corrective action as needed. * Managed driver DOT files and administrated drug/alcohol testing in accordance with State and Federal regulations. * Professional working relationship with ADOT, Weights and Measures (ASWM), and Phoenix Sky Harbor Airport. WORLDWIDE BAGGAGE DELIVERY - 1805 S. 48TH STREET TEMPE, AZ 85281 - JUNE 2002 TO SEPT 2004 Asset Recovery Driver Responsible for picking up lost baggage from Sky Harbor Airport and delivering to customers in a timely manner in the greater Phoenix metropolitan area.

Highlights:

• Manufacturing
• Complaints
• Compliance
• Diversity
• Logistics
• Management
• Microsoft
• Microsoft Office
• Program Management
• Transportation