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Reyes R

Manager - 24 Years of Experience - Near 60073

Occupation:

Manager

Location:

Round Lake, IL

Education Level:

Associate

Will Relocate:

YES

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ACCOMPLISHMENTS * Consolidated datacenters in Ohio, Pennsylvania, Michigan and Iowa to one centralized location leveraging resources and reducing operating cost while providing opportunities for growth while saving company $800K. * Spearheaded the development of a Data Exchange department providing Data Privacy for sensitive and critical information. Allowed us to provide a new service for critical exchange of data with our customers and vendors. * Led a multi-department project management team and vendors in implementing High Availability on AIX and I-Series platforms resulting in less downtime for business critical applications while providing a higher percentage of system and application availability to our business and customers * Accomplished enterprise scheduling for multiple departments and platforms centralizing application job scheduling and leveraging resources while reducing software license cost by $250K. * Developed Performance Metrics, Service Level Objectives, Incident Management, Request fulfillment and Standard Request policies and procedures to establish a brand and assist the business area with their expectations delivering consistent quality and service deliverables. * Merged and migrated print facilities to a centralized location by removing old infrastructure and leveraging new existing technology and resources while reducing maintenance cost by $300K. * Implemented tape encryption library hardware/software replacing old technology and cutting cost for offsite storage of tape environment by 50% while improving IT security control standards and policies disaster recovery. Page Two

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COMPANY POSITION HELD DATES WORKED

(Confidential) Business Consultant 1/2017 - Present
Trustmark Insurance It Director 1/2002 - 1/2016
Fiserv Avp/Technical Support Manager 1/1995 - 1/2002
Budget Rent A Car Consultant/Operations Analyst 1/1993 - 1/1995
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