Description
CAREER SUMMARY Experience encompasses the full circle of high volume account management in a detailed financial environment dependent on data integrity. Team-oriented leader with a highly successful track record in the improvement of service levels and call handle time. Recognized for exceptional project management execution, identifying customer issues and providing detailed solutions.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Horizon Software Intl. Llc | Customer Relations Manager Manager Technical Support | 10/2015 - 7/2017 |
| Sage Software | Supervisor Act! Support | 1/2005 - 3/2008 |
| Airlines Reporting Corporation | Regional Account Manager | 1/1997 - 1/2004 |
Accomplishments
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