Description
PROFILE: A highly skilled professional in Adult Education/Training and Development on a global scale. Expertise lies in training, instructional design, concept implementation, and strategic planning. Strong analytical and project management skills. An excellent communicator at ease with diverse cultures and languages. Seeking to transition into a new leadership position in Education/Training Management in an academic or corporate environment. HIGHLIGHTS OF QUALIFICATIONS * Adult Education, Training and Development * Global Experience * Revenue and Financial Analysis * Curriculum Development * Strategic Planning * Budget and P&L Policy * Instructional Design * Facilitation/Presentation Skills * Project Management * Team Builder SELECTED ACHIEVEMENTS Created and delivered all training modules for "Train the Trainer Program" of United States Agency for International Development (USAID) Tourism Capacity Development Initiative. Trained over 600 professionals in the Tourism and Hospitality Industry, both government and private sector. Consulted with over 50 hotels and restaurants in development of financial management and operations programs. IMPACT: Percentage of trained personnel rose 45% in one year. Increased level of customer service and revenue. Redefined tourism awareness. Received grants and fellowships as Director of Food and Beverage laboratories for Morris Brown College, to study in Scandinavia, Caribbean, and Southern Europe. IMPACT: Increased the quality of academic outcomes of HAD Program and enrollment. Managed and designed all operations of new hotel company in Kumasi, Ghana. Project engineer for construction and development. Developed all personnel training modules. Included travel to Dubai, UAE for onsite purchasing and equipment design. IMPACT: Increase in delivery of quality tourism and hospitality services in keeping with national theme of "Gateway to West Africa". Directed Food and Beverage for the 1996 Cultural Olympiad. Developed specialty menus and service protocols for participating countries. Developed contracts for service to ensure proper protocol. IMPACT: Excellent service and delivery, bridged cultures. Recruited by US Dept. of State, Jamaican Government and Organization of American States, (OAS) for consultation, advisement and development of curriculum, operations and training in adult education imitiatives.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Adjunct Instructor Culinary Arts | 1/2016 - Present |
| Aramark | Food Service Director/Florida Memorial University/Asst | 1/2006 - 1/2014 |
| Wealth Institute Kumasi | Director Program Development Lead Consultant | 1/2004 - 1/2006 |
| Hotel Operations And Development | General Manager | 1/2004 - 1/2003 |
| Directly Managed All Hotel Personnel | Kumasi Ghana | 1/2002 - 1/2004 |
| Food And Beverage Services And Had Laboratories | Director Consultant, Hospitality Management And Food And Beverage | 1/1998 - 1/2002 |
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