SUMMARY OF QUALIFICATIONS * Over 25 years of experience in the Mortgage Industry both wholesale and retail. * Conventional, REO, FHA, VA, Harp, Homepath, Short Sales and Foreclosures. * Calyx Point, Pipeline, Encompass, Doc V and Misc. internal banking software. * Proficient knowledge of computers, FHA/VA Connection, LDP/GSA, DU and LP. * Office Mgmt., Customer Service, Collection, Call center, Clerical and Administrative duties. professional accomplishments MANUFACTURED HOME MORTGAGE - LOAN PROCESSOR - 7/16 TO 11/17 Pre-underwrite and review files for completeness of documentation and disclosure compliance. Request all and any documentation needed including all Appraisals, LOE's, VOE's and VOD's for loan approval. Final review of files to determine all information is within lender guidelines for loan approval. FRONTERA INVESTMENT SERVICES - OFFICE MANAGER - 1/15 TO 7/16 Managed office and employee time schedules. Trained employees on all office procedures to assure all compliance requirements were met. Handled any customer needs or issues. Entered all financial information in system. Verified customer information for accuracy and credit worthiness. Handled incoming and outgoing wires. Responsible for various monthly and weekly reports. Balanced books at the end of the day.

Highlights:

• Call Center
• Documentation
• Satellite
• Appraisals
• Services
• Banking Industry
• Collection
• Customer Service
• FHA
• Investment Services