Description
Summary of Qualifications * Microsoft Certified Professional with 19 years of success in managing, recommending and implementing solutions in corporate environments. * 19 years of experience in customer service, consulting and project management, including analyzing, designing, installing, maintaining, configuring, troubleshooting, enhancing requirements and sales. * Experience in Microsoft Exchange Server 5.5/2000/2003/2007/2010. * Experience in Installation of SQL for Sharepoint, BES and Enterprise Vault * Excellent troubleshooting and technical support abilities. * Outstanding customer service in system support. * Effective analytical, problem-solving, decision-making and multi-tasking skills. * Excellent communication skills and development of exceptional relationship with co-workers, management and end users. Fluent in Spanish. * Key team member who contributes positively to each project and works well in high stress situations. * Competent in business management, with good supervisory and team leader abilities. * Self-motivated, quality minded, results oriented, and willing to work hard to achieve project completion within budget and deadlines.
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