Career Summary Over fifteen (15) years of professional Information Technology experience with various sized organizations. An energetic innovator, problem solver and communicator skilled at servicing and supporting all levels of employees and managers. Demonstrated ability to leverage professional relationships with corporate executives and field business partners to meet organizational objectives. Hardware/Software Expertise * Viper/Bitdefender/Trendmicro/McAfee * Citrix * Shoretel & Mitel Phone systems * Netapp * Cisco * Solarwinds Monitoring * Watchguard (Firewall) * IIS * Windows 03/08/12 Server * Exchange Server /365/ActiveSync * MSOffice 2003 - 16 / 365 / Visio * Windows 7/8/10 * vSphere (VMware)