Description
CAREER HIGHLIGHTS BLUE MOUNTAIN CULINARY EMPORIUM, Orange City, IA 2014 - Present The restaurant consists of three distinct eateries, including the Passport Club, the Smokehouse Grille and the Lodge, as well as The Barn at Blue Mountain which offers party and event space and on-site catering. Owner/Operator o Offers a unique dining experience with varied cuisines and eclectic decorations at the Passport Club (seats 50), The Smokehouse Grille (80) and the Lodge (50), with a common commitment to excellent food and service. o Commutes from Omaha to Orange City to provide visible management attention and hands-on support to staff. o Hires, trains and manages team of 20 sets expectations and holds team accountable with an inspirational management style. o Encourages efficiency in the operation while keeping customer satisfaction as a priority. o Notable Accomplishments: * Leverages many years of experience in the restaurant arena to ensure laser focus on measurable key performance indicators and the drivers of profitability. * Takes pride in every customer's level of satisfaction promotes quality as the key to brand awareness and word of mouth advertising. 7M GRILL, Omaha, NE 2013 - 2017 Prior to closing, 7M Grill offered chef-inspired meals including Grill, American, International, & Eclectic dishes. Owner/Operator o Enjoyed the return to restaurant ownership tackled challenges associated with the saturated Omaha market. o Closely collaborated with the chef to uphold branding of chef-driven cuisine. o Kept the restaurant open for loyal patrons until 2017, despite changing landscape in the neighborhood and the introduction of many new competing restaurants that dampened profitability. o Notable Accomplishments: * Demonstrated ability to manage a large load with the purchase of Blue Mountain in Iowa while also managing 7M Grill trained and empowered employees to take lead on key operational aspects. * Received countless accolades from customers about the quality of the food and service. George E. Jacobs Page 2 PAUL DAVIS RESTORATION, Sioux City, IA & Omaha, NE 2008 - 2013 Organization with more than 370 independently owned and operated franchises in the U. S. & Canada. The company provides services to clean up and repair damage to residential and commercial properties due to water, fire, or other disasters. General Manager, Omaha, NE (2012 - 2013) Fostered culture of optimal customer service and instilled this philosophy among loyal employees.