Summary IT professional with experience in monitoring platforms, such as, AS400 and Windows, as well as incident management for leading companies, including GSK (GlaxoSmithKline), Verisign, Inc. and JPMorgan Chase. Strengths include strong team player, problem solver and multi-tasker. Excellent communication skills and interested in continuous training and development. Looking to apply knowledge and skills to Data Center Operations or Help Desk Support environment. Areas of Expertise Cabling Infrastructure Hardware Implementation Cabling Management Technical Writing/Documentation Disaster Recovery Associate Help Desk Support 966 - 2362