Bottom-line driven leader supported by over 25 years of experience and successfui career progression in the airline industry. Engaged co-workers and peers in building teams whose operational performance and customer satisfaction levels consistently exceed expectations. Known for strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives at appropriate times. Collaborated with key members of the team to develop and implement innovation safety initiative leading to 15% reduction in injuries in the first six months. Led diverse teams of up to 80 employees in fulfillment of on-time performance and baggage and freight handiing as well as aircraft cleaning and servicing. Member of management team responsible for successful start-up of new vendor operation at MSP airport.

Highlights:

• Microsoft Office
• Microsoft Outlook
• Distribution
• FACETS
• Scheduling
• Security
• sheets
• AIA
• Airlines
• Audit