Description
Qualifications: * 20+ years of combined history in customer service, including sixteen years at LSI Corporation in test, technical support and management roles. * Ability to quickly assess situations and take appropriate actions to provide satisfactory solutions. * Managed projects to hire, maintain, rebuild, and transition teams through corporate reorganizations. * Excellent organizational, communication, and problem solving skills customer focused and detail oriented. * Excellent interpersonal skills, able to work well with others in both supervisory and support staff roles.
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
Hcl America | Northeast Region It Field Service Manager/Contract | 4/2016 - 3/2017 |
American Megatrends | Global Technical Support Manager | 6/2015 - 10/2015 |
Independent Contractor | A Commercial Roofing Site Manager | 1/2015 - 4/2016 |
Net App. | Team Of Technical Support Engineers. Eventually | 9/1996 - 2/1998 |
Quantum Industries | Field Technician | 10/1990 - 9/1996 |
Biochem Immunosystems | Field Service Engineer | 2/1987 - 10/1990 |
Evcor/Atlanta Manifest And Mailing | Service Manager/Field Service Technician | 2/1987 - 2/1987 |