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Marc A

Director

Occupation:

Director

Education Level:

Some College Units Completed

Will Relocate:

YES

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Professional Summary Service and support focused, seasoned Director/Senior Manager with proven track record building and improving Call/Service/Support desks. I excel in creating solid infrastructure to improve client experience consistency, service execution and team loyalty. Looking for an opportunity to use my skills in building call centers/help desks from the ground up, as well as analyzing and revamping existing systems to ensure best practices and drive unparalleled customer experience.

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