Description
Areas of Expertise Strategic Planning * Vendor Management * Contract Management Communications * Budgets * Business Growth * Customer Service * Coaching Key Performance Indicators (KPIs) * Microsoft Office * Negotiations * Project Management Problem Management * Presentation Skills * Performance Management * Time Management
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Business Development Manager/Recruiter | 8/2013 - Present |
| National Real Estate Information Services | Assistant Vice President/Manager | 5/2005 - 5/2013 |
| National Real Estate Information Services | Recruiter | 10/1999 - 5/2005 |
| Lenders Service, Inc. | Account Manager | 12/1996 - 10/1999 |
Education
| SCHOOL | MAJOR | YEAR | DEGREE |
|---|---|---|---|
| Hopewell High School | Business | High School/GED Degree | |
Accomplishments
Highlights:
Reduced vendor expenses by 20% in the first year, and an additional 5% in the second year. Managed projects to completion ahead of schedule 98% of time and averaged 10% under budget. Reduced IRS 1099 penalties by 80% in two years. Restructured vendor management group and created process workflows; increased staff production 30% Created Standard Operating Procedures (SOP’s) for SSAE and SAS70 audit and compliance; Exceeded audit requirements last 5 years. Monitored significant trends, changes in suppliers, and prices to capitalize on opportunities and/or protect company positions; increased vendor production 25%. Provided cross-functional support for various internal teams that supported company initiatives ranging from project scope identification, communication, planning, strategizing, and testing. Client Account Management - Increased revenue by 20%; client satisfaction increased by 30%. Develop new customer relationships; increased Customer portfolio 30%. Increased monthly revenue 20%. Created standard operating procedures (SOP’s); increased staff production 20%. Developed scorecard and rating scale for staff network tied to bonus incentives; on-time delivery increased 25%. Increased and enhanced staff network nationwide 40%. Reduced operation costs 10%.
Job Skills
Keywords
