Summary Senior office manager with more than 19 years of progressive leadership experience. Dedicated to streamlining operations and building performance-minded teams focused on business success. Accomplishments Increased office organization by developing more efficient filing system and customer database protocols. Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency. Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly. Simplified payroll processing procedure to increase department productivity.

Highlights:

Companies I like:

dental office corporation, insurance office, customers operator

• Management
• Accounts Receivable
• Billing
• Accounting
• Accounts Payable
• Process Improvements
• Insurance
• Filing
• Coding
• Database