SUMMARY * Dynamic leader with a unique combination of business, customer service, quality of care and team member experiences and beliefs. * Extensive knowledge and experience in design, development, implementation and growth of programs with outstanding productivity. * Demonstrated ability to build rapport and resolve complex issues among multiple entities with conflicting situations. * Top notch Administrator with extensive hands on experience and understanding of customer service, client and contract rapport, and the needs of staff and team members. * Adept at multitasking, and the use of very persuasive verbal and written skills.

Highlights:

• Services
• Training
• Applications
• Compliance
• Customer Service
• Home Care
• Licensing
• Microsoft
• Microsoft Access
• Microsoft Excel