PROFESSIONAL SUMMARY * Skilled in building excellent rapport with all levels of management, partners, board of directors, colleagues, subordinates, industry analysts, and customers * Superb business and financial acumen with a track record of success, deep industry knowledge, and ability to develop and implement best practice policies and procedures, made sure internal controls were in place per SOX (Sarbanes Oxley) requirements related to the Medicaid Business Unit were fulfilled * Excellent leadership, communication and interpersonal skills ability to build rapport with key stakeholders and succeed in high-pressure, challenging and deadline-driven environments AREAS OF EXPERTISE * Operations Management * Team Mentoring & Motivation * Policy & Procedure Development * Strategic Planning * Personnel Training & Leadership * Vendor/Client Relations & Management * Data Analytics & Reporting * Healthcare Operations - Claims, Call Center & Quality

Highlights:

• Management
• Internal Controls
• Policies and Procedures
• Process Improvement
• Sarbanes Oxley
• Medicare
• Outsourcing
• Planning
• Quality
• Quality Assurance
• management
• manager