Description
Summary: * Network and Systems Engineer with many years of outstanding mechanical dexterity, technical experience and troubleshooting in telecommunications and the computer industries, holding a wide range of jobs including Tier I, II, III & IV End User and Global Technical Support along with Technical Training and legacy support. * Background and knowledge of Cisco Catalyst and Meraki routers, Avaya routers, switches, IP based, VoIP systems/modems (Analog and Digital) and 3Com. * Wireless IP Applications, wireless 3G & 4G LTE applications, Session Initiated Protocol (SIP), Quick Edition (QE), Voice over IP (VoIP), Data Over Cable Service Interface Specification (DOCSIS) Closed Circuit Television (CCTV) AES (Alarmed Entry Systems), Avaya IP Dect and Wi-Fi. * Voicemail, Voicemail Recordings, Conference Center, Phone Manager, Softconsole, Integrated Messaging Systems, Call Center applications. * Network IP Office switches via LAN/WAN, T1/PRI, IADs, DACS, Point to Point, Frame Relay connections, analog trunks, small community networking and overall networking of customer's architecture. * Established, organize, administered and maintained a LAB testing facility for the duplication/testing of software/hardware configurations within customer environments that are using the BTI Systems, Vello Systems, Transmode Systems, Fujitsu Fiber Equipment, Adtran, IP Office, Applied Innovations Switches (AI), Sonus Session Boarder Controllers (SBC), Marconi routers/switches, Extreme Switches, CISCO routers, Nexus Switches (Cisco), VLANs/SVIs, L2TPv3, GRE, EIGRP, OSPF and BGP. DSL, DSL Modem and Cooper. Mountain DSLAM products, Avaya PBXs, and several different vendors of firewalls i.e. ASA (CISCO), juniper, SonicWALL (Cisco), Meraki Wireless (Cisco), Ruckus Wireless, Aruba wireless and 3Com Wireless. * Integration and Interoperability testing of hardware/software products. * Pre/post product sales technical support, project management, System test and quality assurance certification and systems engineering of TDM, STDM, Optical Ethernet, Gigabit Ethernet, IPFR, DWDM and SONET/SDH over Fiber Rings for various hardware/software manufactures (i.e. JDSU, IXIA, Nortel, Avaya, Cisco, Fujitsu, Ciena Metro and Ciena Core Director, and Lucent). * Setup and Administered F1 - F5 Cisco and Citrix load Balancers in a lab environment * Basic Electricity and Electronics engineering. * Coached/mentored several employees, coordinating and developing training aids.
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