ITIL and Six Sigma certified; accomplished Senior IAM Technical Analyst with over a decade of experience in the corporate and pharmaceutical industries. Successful Sarbanes Oxley compliance lead. Offering 3 years of experience in the Clinical Trials field also a Global Security Analyst offering more than 15 years of extensive experience with a unique combination of technical skills, and customer service excellence. Support a wide variety of technical issues while maintaining positive and productive relationships in an interrupt driven environment. Highly motivated, flexible worker with proven ability to develop and maintain relationships at all levels throughout the organization. Expertise in developing strong teamwork and innovative ideas. Frequently recognized by management, associates and customers for providing outstanding service to both internal and external customers for a Fortune 500 company.

Highlights:

• SAP
• Asset Management
• Customer Relationship Management
• Inventory
• Lotus
• Lotus Notes
• Management
• Microsoft Outlook
• Microsoft SMS
• it jobs
• Service Now
• OKTA
• AD
• Microsoft Office 365
• Engaged IT
• Technical Support
• Client Services
• IAM
• Identity and Access Management