An ambitious and forward-thinking information technology professional with a wide array of expertise including customer service. Enhances and automates business processes to generate efficiency. An analytical producer who performs detailed research to identify problems and the course of action needed to quickly resolve issues and prevent recurring difficulties. Guides delivery or technology and business solutions to drive continued growth. A dedicated and loyal top-performer focused on exceeding objectives while ensuring the continuous delivery of top quality services.

Highlights:

Companies I like:

Ultimate Software, Costco

• Avaya, Lucent, Windstream, Allworx, Cisco, HP
• Remedy
• Routers
• Services
• Switches
• Cisco
• Cisco Routers
• Email
• HP
• Microsoft Access