PROFESSIONAL SUMMARY Accomplished Mid-level manager who has achieved high levels of success through servant and situational leadership. Have reduced labor costs, improved missed treatment rates, improved quality measures, and increased profitability across the Atlanta Area through process improvement and creative problem solving. Able to work as a team leader and team member. Utilize a creative and honest approach to problem solving, process improvement, and interpersonal relationships. Known for hard work and willingness to help. AREAS OF EXPERTISE * High functioning analytical mind * Strategic Planning * P&L/Budget Accountability * Process Improvement * Strategic and creative problem solver * Change Management * Recruiting & Coaching * Multi-unit Leadership * Situational leadership * Serving Leadership * Project Management * Fortitude SELECTED ACHIEVEMENTS Director of Operations: Took underperforming group of clinics and improved bottom line of P&L through improved productivity, #1 quality, and supportive leadership. Regularly perform among top of region in reporting, labor, and financial viability. Clinical Manager: Selected from 2,300 Managers to speak at National Clinical Managers Meeting for recognition of Quality Improvement.

Highlights:

• Quality
• Dialysis
• Change Management
• Coaching
• Leadership
• Long Term Care
• Management
• Microsoft Change Management
• Operating Room
• P&L