Summary: Energetic, experienced. Personable and professional under pressure. Outstanding communication and customer service skills, able to multi-task and gain clients trust. Took inbound customer calls re, Upgrade service and offer additional service packages or options Responsible for selling life-alert products and accessories. Met or exceeded sales goals or weekly quotas consistently Clients were elderly requiring extra patience and empathy billing and product changes. Met or exceeded sales goals or weekly quotas consistently. Clients were elderly requiring extra patience and professionalism. Met or exceeded sales goals or weekly quotas consistently. Built and maintained company servers. Facilitated and oversaw IT network operations.

Highlights:

• MIS
• Networking
• Customer Service
• Pricing
• Sales
• Attention to Detail
• Billing
• customer service skills
• Help Desk
• Information Technology