Professional Summary To enhance the operations of a company by giving good inventory management and Customer service. Highly effective management professional emphasizing innovation and creativity in solving complex problems. Energetic and results-focused with success in developing and leading diverse teams to achieve outstanding results. Seasoned Operations Manager who excels at streamlining operations to decrease costs and promote organizational efficiency. Versatile and innovative management professional skilled at seeing the "big picture" while still also focusing on the details. Expertise in business development and streamlining processes and systems. Supervised overnight replenishment crew. Supervise a team of 49 employees - Maximize the external and internal customer experiences by providing leadership to the non- pay disconnect function in the collection department. Directly assist the Manager of Field and Phone Collections in the management of field saves, converter recovery and non-pay disconnects. Provide direction to the non-pay disconnect Collection Support staff in utilizing and analyzing cycle cutoffs and related information to maximize the selection and assignment of work to field collections and non-pay disconnect technicians. Trained new operations managers and support staff. Reduce Shrinkage to .09%. Increase sales by 25%. Worked with loss prevention to reduce theft. Familiar with all time and attendance and staff works systems.

Highlights:

Companies I like:

Verizon , Time Warner, Altice

• Payroll
• Customer Service
• Collection
• Management
• Commissions
• Inventory
• Inventory management
• Layout
• Merchandising
• store manager
• retail manager
• sales
• management
• manager
• assistant manager
• automotive