Summary Successful, licensed Insurance Specialist and Agency Administrator with over 20 years of Property and Casualty experience as well as Managing an Independent Agency. Proven track record of producing new business, retaining renewals and exceeding client expectations Detailed knowledge of underwriting requirements for over 25 carriers. Solid experience in commercial sales and marketing, claims administration and agency operations management. Key Accomplishments e Top Sales Producer for over 10 years working for an Independent Agency. it 93% retention rate of client base. I Developed and implemented training for new sales agents and customer service representatives focusing on successful selling, customer relations and compliant underwriting practices. Expenence Agency Administrator