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Letty J

Customer Service Representative - 20 Years of Experience - Near 60639

Occupation:

Customer Service Representative

Education Level:

High School/GED

Will Relocate:

YES

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Retail sales professional versed in product placement and merchandising, Extensive experience in inventory management . Accomplished General Manager, with over 15plus years of managerial experience in a retail setting. Areas of expertise include sales, recruiting and people management. La Salle Network Eligo Energy Chicago, Il Customer Service Rep. June, 2017 - September 2017 Handled all calls related to current energy rates all the States in which we sell energy in . Answered questions regarding there energy plans gave overview of said plans billing and cancelations retentions. Coverdell Chicago, Il Customer Service Rep. March, 2017 - June, 2017 Handled all calls related to the discount programs, That we administered for Lincoln Heritage, American Income, Combined Connections, QLT, United American. Answered questions regarding there discount plans gave overview of said plans billing and cancelations retentions Value Pawn, Inc. Chicago, Il General Manager 2010 - 2017 Prepared payroll weekly, went to all five stores at least once a week where i preformed loan walks (Loss Prevention), I maintained the company's software trained all the new hires Prepared the weekly schedules for all employee's, i preformed and maintained all the store's inventory. Ordered supplies for the stores. Oversaw the media accounts picked up and dropped off store scrap. Payed the bills for all the stores, payed monthly taxes picked money from the bank if any of the stores needed cash Also maintained the owners management company, sending out there monthly invoices, picking up rent checks. answering all tenants calls regarding any problems or any issues in there units arranged any and all repairs that the building needed. Andrew Ramir/Farmers Insurance Customer Service and Sales 2010 - 2010 Prepared Auto, Homeowners, Life and Health Quotes. Jackie Grant Holland / State Farm Insurance La Grange, IL Customer Service and Sales 2005 - 2010 Prepared Auto, Homeowners, Life and Health Quotes Bound and Issued Insurance Polices Prepared Claims.

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