Description
QUALIFICATIONS Risk and Operations Management Professional with more than two dozen years of hands-on experience in the fields of risk analysis, loss control, safety strategy and auto insurance claims and adjusting with superior skills applied to the development, implementation and evaluation of safety programs, vendor contract negotiation, data collection and analysis. Excellent communicator. Strong conversational Spanish. Proven leadership in coaching and training employees. Tested ability to create and conduct formal presentations to all levels of management. Outstanding analytical skills, combined with sound judgment, the ability to handle sensitive information discreetly, excellent time management skills and strong business wisdom. Proven track record in claims and subrogation recoveries SELECTED ACCOMPLISHMENTS * Managed an insurance portfolio for Auto and General Liability in the billions * Wrote Safety and Loss Procedure Employee Manual for national car rental company * Controlled a driver complement of 2000 independent contractors and 1250+ taxicabs * Controlled a fleet of 250 commercial airport parking shuttles with 16 national locations and 93 parking lots in Downtown Los Angeles * Recovered claims monies due on a variety of subrogation types with multi-line features * Appeared or represented employers in court on small claims, arbitrations, depositions, hearings, mediations and Workers Compensation matters, as well as assisted in Discovery and Trial prep * Wrote and presented Power Point presentations on Safety in the Workplace as well as a company newsletter * Facilitated and assisted Operations Managers with Annual State of the Company business meetings, seasonal events * Managed an active Claims Department 3300 rental units and staff of 715 employees ACCOMPLISHMENTS * Managed an insurance portfolio for Auto and General Liability in the billions * Wrote Safety and Loss Procedure Employee Manual for national car rental company * Controlled a driver complement of 2000 independent contractors and 1250+ taxicabs * Controlled a fleet of 250 commercial airport parking shuttles with 16 national locations and 93 parking lots in Downtown Los Angeles * Recovered claims monies due on a variety of subrogation types with multi-line features * Appeared or represented employers in court on small claims, arbitrations, depositions, hearings, mediations and Workers Compensation matters, as well as assisted in Discovery and Trial prep * Wrote and presented Power Point presentations on Safety in the Workplace as well as a company newsletter * Facilitated and assisted Operations Managers with Annual State of the Company business meetings, seasonal events * Managed an active Claims Department 3300 rental units and staff of 715 employees Familiarity with the legal process, including Arbitration, settlement conferences, small claims and Orders to Show Cause, discovery and deposition prep * In-depth knowledge of OSHA the EPA, and the California DOI Familiarity with how to research all Federal and State codes, such as the Labor Code, the Health and Welfare Code the Vehicle Code, and all matters of General Liability and the Building Codes, as they pertain to Risk Management
Accomplishments
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