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Heath G

Customer Service Representative - 20 Years of Experience - Near 73139

Occupation:

Customer Service Representative

Education Level:

Associate

Will Relocate:

YES

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CAREER SUMMARY "MISSION ORIENTED, RESULTS DRIVEN, ACCOMPLISHED PERFORMER AND HIGHLY SKILLED ADMINISTRATIVE SUPERVISOR, LEADER, AND VETERAN WITH OVER 20 YEARS OF MILITARY EXPERIENCE. LED SMALL AND LARGE ORGANIZATIONS IN THE IMPLEMENTATION OF UP-TO-DATE ADMINISTRATIVE SYSTEMS, DRAFTED PROCEDURES AND POLICIES AND CREATED AND ESTABLISHED GOALS TO ACHIEVE ORGANIZATION'S MISSION. EVALUATED PROCEDURES AND DEVELOPED METRICS TO MONITOR CUSTOMER SATISFACTION PERFORMANCE. DEVELOPED COMPREHENSIVE PLANS AND TIMETABLES AND REMARKABLY IMPROVED CUSTOMER SERVICE. CONTRIBUTIONS AND VISION LED TO SUBORDINATES WINNING NUMEROUS PRESTIGIOUS AWARDS, TO INCLUDE THE "SAILOR OF THE Year" award. As Division Chief in Charge of over 100 personnel, implemented and directed new administrative systems, procedures, and policies to enhance client services".

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