Description
Highly motivated top-performing Customer Service employee with exceptional organizational and communication skills with the ability to multi-task and who is well versed in resolving customer complaints and promoting conflict resolution with 15+ years Concierge experience. Areas of Expertise * Service Oriented * Customer Relations * Written & Verbal Comm. Experienced with high volume sales and retention creating lasting relationships Customer Service Experience * Responsible for the Scheduling of employees to maintain full staff coverage * Troubleshoot problems and resolving them * Numerous Customer Service awards * On-site training of equipment sold * Provide telephone and personal support * Maintain customer relations for long term sales and service, includes million $ accounts * Liaison between customer and sales department
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