To contribute to the success of an organization in a challenging position utilizing my proven managerial skills in conjunction with my analytical skills. I offer exceptional versatility and adaptability dedication and drive as a hard-working individual superlative communication and team-building skills and the ability to manage multiple tasks in a pressured environment. 05/16 - 04/17 Napa Auto Parts Jobber Store Support Manager This position is responsible for employee training and daily business of 4 Napa jobber stores. Including monitoring inventory levels and making large multi store inventory orders to maximize profitability and answering phone calls from all stores as needed. 07/10 - 05/16 Napa Auto Parts IBS Store Manager Working inside the City of Houston, servicing COH exclusively for all parts needed. This ranges from mowing equipment all the way up to 18 wheelers and specialty equipment. All paperwork and customer relations necessary to handle day to day sales are solely my responsibility. This position requires utilizing Napa parts and locating any other parts not offered by Napa from most efficient vendor. This is a very hands on and time sensitive position handling all aspects of store responsibilities. 10/09 - 07/10 O'Reilly Auto Parts Houston, TX Asst. Manager 08/08 - 08/09 Republic Parts - Napa Jobber Store Duties include, but not limited to, assisting customers on the phone and at the counter with their auto parts needs. This particular market includes many heavy duty industrial type vehicles and others that require a certain degree of improvisation to solve their custom applications. This position also entails inventory check in, monitoring, adjustments and returns, done daily, weekly and quarterly as needed. 5/07 - 08/08 Foothills Auto & Truck Parts - Napa Jobber Store Evergreen, CO Position Held: Store Manager Duties include, but not limited to, assisting customers on the phone and at the counter with their auto parts needs. This particular market includes many import vehicles and custom hot rods that require a certain degree of improvisation to solve their custom applications. Supervising drivers and counter personnel to coordinate the warehouse runs, deliveries and phone inquiries is a constant juggling act that requires constant adjustments and good communication with the other store personnel. 5/06 - 5/07 Advantage Rent A Car Position Held: Risk Manager Duties include implementing new policies to ensure correct procedures to detect fraud, handle cash, location security, address damage, and process vehicle accident claims. Kelly S. Facteau, Pg 2 9/05 - 4/06 M&F Independents Metairie, Louisiana Position Held: Adjuster This is my own company and this particular assignment was a short-term contract position processing catastrophe claims in the area devastated by Hurricane Katrina. This position required extreme patience and dedication due to the extent of the devastation and the mental / emotional state of the general population in the area.

Highlights:

• Management
• Benefits
• Fraud
• Insurance
• Litigation
• Risk Management
• Security
• Distribution
• Forecasting
• Microsoft
• ase certified
• store manager
• automotive
• auto parts
• retail manager
• management
• manager