Description
SUMMARY: Professional, self-motivated individual with more than 10 years in customer service with Increased responsibility. Capable of multitasking, being a team player and problem solving while using time Management wisely and being flexible. Excellent interpersonal and communication skills. SUMMARY OF QUALIFICATIONS: * Excellent knowledge of customer service in areas of retail banking * Knowledgeable of dealing with different backgrounds of customers and their needs * Ambitious and loyal to customers and career * Very professional, reliable person * Dual Citizenship holder USA/Trinidad & Tobago CUSTOMER SERVICE: * 13 years in customer service which dealt with problem made sure private client sales were segregated by region and reported to management * Advised customers of financial options * Managed customer service representatives and tellers servicing customers Banker * Reconcile selected bank accounts, * Prepare journal entries for approval and input approved journal entries into accounting system. * Responsible for Accounts Receivables * Reconcile intercompany, selected accounts and resolve reconciling differences * Prepare and analyze monthly account analysis for various general ledger accounts. * Assist in the analysis of financial statements produced in the Department and with month end closings * Assist other members of the Controller's Department as required * Assist in the preparation of information for auditors * Maintain archive records and coordinate archiving records * Assist with special projects * Assisted clients with inquiries about banking procedures and policies * Opened new accounts for high net worth clients * Managed private client requests to ensure customer satisfaction * Monitor and enforce all banking compliance regulations
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