Description
Summary Dynamic business professional with over 22 years of progressively responsible positions, culminating in the successful creation, maintenance and support of system applications for major financial institutions. Responsible for system application support and training, process and procedure writing, QA testing, business requirement writing, and company communications while following the guidelines of both agile and waterfall project methodology and management. Qualification Highlights * Development and delivery of system application training * Elicitation, mapping and requirements writing * Policy and procedures writing * Process improvement * QA testing * Development of Use Cases * Communication skills * Analytical thinking * Technical skill * Problem solving * Customer focused * Project Management skill set
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