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James U

Customer Service Supervisor - 15 Years of Experience - Near 19946

Occupation:

Customer Service Supervisor

Location:

Frederica, DE

Education Level:

Trade School

Will Relocate:

YES

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20 year U.S Air Force veteran with extraordinary leadership, listening and problem solving skills. Looking to transition into a new and challenging position after a successful 11 year career as a Director of Operations in the aircraft wheel and brake industry. Calm under pressure with superior time management and conflict resolution skills. Aircrafters April 2006 - July 2017 Director of Operations, Repair Administrator and Facility manager * Maintained over 8 million dollar aircraft wheel and brake inventory. * Prepared documentation for all equipment sent out for repair. * Communicated with vendors regarding back order availability, future inventory and special orders. * Served as first responder for all facility and equipment issues. * Submitted work orders to property manager on duty. * Directed 4 warehouse shipping and receiving associates. * Developed weekly schedules for 4 warehouse employees. * Led warehouse improvement initiatives to advance operational efficiencies. * Implemented strategic shipping policies to achieve minimal loss or damaged product.

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