Description
Qualifications Administration, deployment and troubleshooting networked systems in corporate environments. * Excellent problem-solving abilities * Strong analytical skills * Hands-on and proactive * Team player * Comfortable with change * Network/Server maintenance * Infrastructure security * Server operating systems and applications * Resource/capacity planning * Remote systems support * System backups * Proficiency in network protocols * Enterprise-wide solutions * Excellent communication skills * Technical solutions experience Accomplishments Network Support * Acted as first point of contact for all major technical issues, including power outages, system failures and disaster recovery * Oversaw infrastructure of hundreds of offices and acted as support for help-desk technicians and IT department. Problem Resolution * Served as advocate for end-users, performing tests and problem analysis for server, desktop and IT infrastructure work. * Responsible for support and development of company disaster recovery plan. Deployment * Operating system migration and deployment to thousands of users in an enterprise environment. * Virtualization projects to migrate from physical to virtual environment * Installed and tested appropriate security patches to dissolve security vulnerabilities via scripts and deployment tools. IT Training * Successfully trained new hire employees on corporate network protocol and standards. * Created, catalogued and maintained internal and external user knowledge database for IT standards (technical documentation such as how-to's, troubleshooting guides). Accomplishments Network Support * Acted as first point of contact for all major technical issues, including power outages, system failures and disaster recovery * Oversaw infrastructure of hundreds of offices and acted as support for help-desk technicians and IT department. Problem Resolution * Served as advocate for end-users, performing tests and problem analysis for server, desktop and IT infrastructure work. * Responsible for support and development of company disaster recovery plan. Deployment * Operating system migration and deployment to thousands of users in an enterprise environment. * Virtualization projects to migrate from physical to virtual environment * Installed and tested appropriate security patches to dissolve security vulnerabilities via scripts and deployment tools. IT Training * Successfully trained new hire employees on corporate network protocol and standards. * Created, catalogued and maintained internal and external user knowledge database for IT standards (technical documentation such as how-to's, troubleshooting guides).
Accomplishments
Highlights:
Keywords
