EXPERIENCE SUMMARY * Solving customer's complaints regarding quality concerns and service * Managing daily tasks of restaurant * Interviewing, hiring and training for staff * Utilizing computer to maintain staffing schedules * Communicating with suppliers and ordering necessary material * Ensuring delivery quality and freshness of daily meals * Maintaining updated knowledge of restaurant related rules and regulations * Maintaining and repairing equipment and other services * Daily meetings with chef to update menus * Providing personalize service to VIP guests * Maintaining a responsive atmosphere with the customer * Implementing and developing new ideas at cafes * Creating and maintaining clean and safe environment in restaurant * Coordinate on site catering events for clients * Take, process and help insure set up of catering events * In charge of high volume café and catering department

Highlights:

• Attention to Detail
• Complaints
• Customer Service
• Management
• Microsoft
• Microsoft Excel
• Microsoft Office
• Microsoft Outlook
• Microsoft Word
• management
• automotive