Description
PROFESSIONAL SUMMARY * Certified Information Technology Technician and Military Veteran with a Clearance and over 15 years of proven experience in the United States Navy and Air Force Reserves. * Accomplished measurable results while leading teams of 3 in a dynamic, fast - paced environment. * Possess a comprehensive background in desktop support, troubleshooting, and equipment repair. * Managed assets, property, and equipment valued over 1 million dollars while meeting the expectations of senior leadership. * Possess extensive knowledge in diagnostics, quality assurance, and customer service. * Recipient of multiple awards for outstanding performance and professionalism. * Career supported by an Associate Degree in Electronics Engineering Technology and CompTIA certifications. * * Computer Diagnostics * Troubleshooting * Customer Service * Equipment Repair * User Training * Network Administration * Quality Assurance * Effective Communication * Server+/Network+/A+
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