Profile 2012 - Present Hobby Lobby Co-Manager responsible for overall day to day operations from receiving to frontend. 2003 - 2012 9-yrs Lowes Home Improvement Manager in several Management positions : Administrative Manager Responsible for overall operational integrity of the store, which includes but is not limited to, achievement of budgeted inventory shrink goals and acceptable Operational Review System (ORS) performance scores. Ensure Policy & Procedure compliance on a daily basis, control overall store expenses while serving as "Expense Captain". Ensure that all assigned employees are trained and capable of performing their assigned duties. Oversee Front-end Operations, Cash Office, Return Desk, Back-end Operations of Receiving, OFR, and RTM. Greet and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service. Responsible for all other duties as assigned * * Sales Manager Responsible for Providing exceptional customer service, while achieving sales and margin goals, through effective management of all Sales Specialists. Maximize productivity and profitability by balancing sales and expenses, identifying sales opportunities, and setting standards for excellent service. Demonstrate knowledge of company's mission, purpose and goals - and the ability to help employees successfully achieve them. * * Assistant Store Manager Responsible for providing superior customer service and driving sales and margin in alignment with the financial plan of the retail store. Primary responsibilities include controlling and monitoring overall store expenses, and ensuring that all corporate financial and merchandising standards are maintained and enforced. The ASM also oversees a variety of store specific programs (e.g., Installed Sales, Delivery, Product Services). Additional responsibilities include overseeing the overall safety, security, supervision, training, mentoring, and scheduling of all assigned personnel, as well as any other duties as assigned. * * 2001 - 2003 1-yr Operations Manager Home Depot in Corpus Christi TX Responsible * 25% Provides direction and strategic planning for associated teams and analysts. Develops and implements changes that improve overall organizational and operational processes that create productivity and efficiency gains, simplifying the business. Is a participative member of organizational leadership, focused on the associates and overall goals of the business. * 10% Communicates effectively at all levels and ensures actions and deliverables are completed in an excellent fashion. * 25% Manages, drives and delivers core operational projects focusing on systems integrations/enhancements and/or process improvements. Subject matter expert on system and processes pertaining to the organization. Creates and maintains project deliverables through planning and schedules, meeting quality of output, schedule and budget parameters. * 20% Motivates and influences leadership for collective decision making. Creates a sense of belonging for associated team and leads effectively. * 10% Guides organization on best-in-class technology, processes and tools associated with benchmarking other companies and vendors. Maintains vendor relationships and seeks out additional partners amongst * industry and business leaders. Stays abreast of the competitive landscape, consumer data for their areas of expertise. Provides input and resources in driving major process improvement initiatives for The Home Depot. * 10% Provides guidance and training specific to area of expertise. Assists in collaborating findings from data and making recommendations. Demonstrates proficiency of specific processes both orally and in writing presentations. Subject matter expert regarding operations and processes within Customer Care. * 1990 - 2001 7-yrs Wal-Mart Supercenter Assistant Store Manager -Running Groceries And General Merchandise * * 4-yrs On Interantional S.W.A.T Team (Sam Walton Action Team) in Brazil, Venezuela, Argentina, Mexico - Responsible for the takeover of a freshly built, empty store and start and finish setting up all the interior and hand over a grand opening ready trained store to District Manager and Store Management. Skills Summary Customer Service Inventory Specialist Project Management Scheduling Inspirational leadership Integrity True Entrepanuerial Spirit. Encourage Competition * Teamwork Problem solving

Highlights:

Companies I like:

senior management, open to relocation,

• Customer Service
• Goal Setting
• Inventory
• Leadership
• Management
• Merchandising
• Planning
• Problem Solving
• Process Improvements
• Project Management
• store manager
• retail manager
• management
• manager
• assistant manager
• CO-Manager